Frequently Asked Questions

FAQ: From the Farm to Your Table

  • January through May: Buy Your Subscription!
    • Our farmers and our management team are planning for the upcoming season.
  • Late May through Early October: Weekly deliveries!
    • You, our customer, receive boxes of freshly harvested produce on this schedule throughout the growing season.
    • Tuesdays – our farmers deliver their product to Furleigh Farm, near Clear Lake. Our Aggregation team organizes all the products from the farmers into boxes.
    • Wednesdays: our driver delivers to our pick up sites.
  • December & November: Fall and Winter Add-On Boxes are available to help you stretch your local meals into the winter months.
  • By purchasing a subscription, you are getting healthy, farm-fresh produce for your family and also supporting multiple local farms and our North Iowa economy.
  • CSA (Community Supported Agriculture) models a food system built TOGETHER by customers and farmers both.
  • High quality, nutritious food delivered to convenient locations for pick-up all season.
  • Farming is fraught with risk and your commitment provides our farmers with an assured market for the products they work so hard to grow. Our farmers plant for you!
  • Orders must be confirmed online by credit or debit card but if you prefer to pay by cash or check contact us for options.
  • Payment options vary depending on which subscription you choose.

Yes! You can save up to $45 with our Early Bird Discounts. Sign up by March 20 and receive $10 – $15 credit toward your subscription. Refer a friend and receive an additional $10 off (up to $30).

  • See our map of pick-up sites.

  • The site coordinators are graciously offering to support our pick-up sites and they are happy to help with any issues related to pick up.

  • There will be an estimated time of delivery, but keep in mind it may vary slightly week to week (depending on how many wholesale deliveries we have and traffic, etc).

  • At each site there will be a sign indicating the location of the boxes, or ask at the main desk.

Yes! All subscribers are eligible to shop our online store as often as they wish!

  • You can add to your “standard box” that has already been ordered OR build a custom box on weeks when you are not scheduled for a delivery. 
  • This is a great option if you’re not getting as much of a product that you would like, if you want to add more diversity to your box, or if you want to order a few items between your regular deliveries.
  • We will be offering meat (every other week), additional vegetables and other products (such as honey, soap, lip-balm and more).
  • A minimum $15 order is required to build a custom box. If you are adding to your “standard box” the minimum order has already been satisfied. 
  • A credit card will be required for these purchases and will be charged after the items are delivered.
  • You will want to check the site often to add items to your box. 
  • All shares are boxed in half bushel, waxed cardboard boxes.
  • Boxes will be labeled – be sure to find the box with your name.
  • A member check-off list may be posted on a clip board at your pick up site.
  • Cross off your name for all relevant lists before leaving the pick-up site.
  • North Iowa Fresh reuses the delivery boxes so please leave them or return them to your pick up site.
  • We can only reuse these boxes because each box is packed with a new, food grade box liner bag each week.
  • This liner bag works as an easy to grab and go.
  • Leave your unfolded box at your pick up site. If you do fold it, please unfold the box with care to not tear any of the flaps.
  • Box flaps “unhinge”– work with the flaps, don’t force or tear in the unfolding.
  • If you take your box home, please help us by taking care of it and return your box with your next delivery pick up with your next pick up.
  • We are trying to minimize the use of plastic bags but some are required to maintain food safety and ease of packing the boxes. All produce bags and bag liners are food grade so we encourage you to re-use them in your own home if possible but do not return bags with boxes.
  • Timely pick-ups are important. We provide a specific window for pick up at each site. We ask members to honor that schedule.
  • If you know you can’t make the pick-up schedule for a specific week, please contact your site coordinator to make special arrangements, something can usually be worked out. But it’s your responsibility to alert them to any abnormal pick up needs.
  • You may have a friend pick up for you. Please be sure they know the pickup process and schedule and have our contact number for any questions.
  • If you miss a pick-up, your site hosts will attempt to contact you once by email or the phone number you provided during the sign up process. Our rule of thumb is that any shares not picked up 24 hours after the delivery will be forfeited
  • We are very meticulous about food safety and quality of our produce. All leafy greens (and other items like green onions, radishes, salad turnips, etc.) have been washed/sanitized (using an “Organic Approved” solution) for your safety. All other items will come in a clean condition but we would recommend you wash them before eating.
  • All of our producers are trained in food safety.
  • North Iowa Fresh uses a box liner bag in each box to maintain a food safe environment in your box. We take food safety seriously from our farms to our delivery. We ask our members to be aware of their role too. Please do not use your CSA box to store or haul anything other than your vegetables.
  • Questions or Concerns? Contact us. We are committed to your satisfaction. Please let us know how we can help.
  • You will receive an email on Wednesday or Thursday of each week letting you know what to expect in the following week’s box. This will allow you to plan your meals and shop our online store for additional items, before we build your box.
  • The Bounty Briefing, our electronic newsletter, and our social media posts will also provide you with a list of what is planned. 
The Bounty Box Briefing is our electronic newsletter. It will be emailed to all members every week, even if you don’t have a box scheduled. There will be valuable information in the Briefing which will include a list of items that will come in the next delivery, recipes, updates from us, stories about our farmers and local food news.  It will also be available on our website under “For Customers”
Note:  Current Customers, if you are not receiving the Briefing, please check your junk, or promotions, folders and make sure it is being directed to your inbox.

Our weekly e-newsletter will have recipes that match up with the box each week. If you’re not getting the Bounty Box Briefing Sign Up Here. Also, we have a great relationship with Healthy Harvest of North Iowa and we’re pleased to be able to share their excellent seasonal recipes and cooking videos. Check our Recipes page for box-specific ideas!

  • It’s true farming is a risky business with weather and pests to contend with . However, because we are working with 10+ farmers from all across North Iowa who are well experienced, we have a built in “insurance” plan that minimizes these risks. If one farmer is having a bad year, our other farms are more than likely to be able to help fill any gaps.
  • Our farmers have years of experience and each have their own strategies to maximize their ability to have a successful crop.
  • Our farmers are experienced and bring you top quality products, harvested at peak maturity for maximum nutrition. Our aggregation and delivery system helps us maintain a cold chain from farm to you.
  • Our farmers use a range of practices and you can learn more about each one on our Meet Our Farmers page.
  • Those that list “Chemical free” practices use only products that are certified for use on “organic” farms
  • Those that list “Minimal”, may find application of an herbicide or pesticide necessary to maintain top plant condition, but they only apply this if needed and in minimal application.

Please contact us if you have a special circumstance and would like to request home delivery. We are interested in working with you as long as it makes sense within our delivery route. A delivery fee of $8/week would apply.

JOIN OVER 200 HAPPY CUSTOMERS

By purchasing a Bounty Box Subscription, you are getting healthy, farm-fresh produce for your family and also supporting multiple local farms and our North Iowa economy. CSA (Community Supported Agriculture) models a food system built together by customers and farmers both. Our farmers plant for you!

Copyright © 2020 North Iowa Fresh, LLC. All Rights Reserved

Aggregation Site

 

Furleigh Farms

811 N 56th St

Clear Lake, IA 50428


sales@northiowafresh.com